Privacy Policy

Last Updated: April 11, 2024

INTRODUCTION.

Welcome to The Northshore Nanny ("we," "us," "our," The Northshore Nanny,” or “Company”). This Privacy Policy governs the collection, use, and protection of information obtained from individuals ("users" or "you") who visit our access, interact, and use of the features, functionalities, services, content, and offerings presented, facilitated, or offered through our official website, sub-domains, affiliated platforms, (the "Platform"). This Privacy Policy outlines the types of information we collect, how we use and store that information, and your rights regarding your personal data. By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

We are committed to respecting your privacy and protecting your personal information. We understand the importance of maintaining the confidentiality and security of your data. This Privacy Policy explains our practices for handling your information and describes how we collect, process, store, and disclose your data. We comply with applicable privacy laws and regulations to ensure that your information is handled in a responsible and lawful manner.

Please review this Privacy Policy carefully. By using our Platform, you consent to the collection and use of your information as described herein. If you do not agree with the practices outlined in this Privacy Policy, please do not access or use our Platform.

By continuing to use our Platform, you signify your acceptance of this Privacy Policy and your consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy and applicable laws and regulations. If you have any questions or concerns about this Privacy Policy, please contact us using the information provided in the "Contact Us" section below.

We may modify or update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective upon posting of the updated Privacy Policy on our Platform. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

DO NOT TRACK SIGNALS.

Our Platform currently does not respond to "Do Not Track" (DNT) signals from web browsers. DNT is a privacy preference that you can set in your web browser to indicate your preference regarding the tracking of your online activities.

While many web browsers support the DNT feature, there is no standard interpretation or industry consensus regarding the meaning of DNT signals. As a result, our Platform does not currently recognize or respond to DNT signals.

Please note that even if you have enabled the DNT feature in your web browser, certain third-party services integrated into our Platform may still collect and track your online activities in accordance with their own privacy policies. We encourage you to review the privacy policies of these thirdparty services for more information on their tracking practices.

Location Access.

Our app collects and utilizes location data to enhance user experience and provide essential services such as navigation and background location services. This data is used exclusively within the app to offer location-based functionalities. The app operates with two interfaces: one for customers who book nannies for childcare services, and another for nannies who accept these requests and navigate to the customer’s location.

Customers can track the nanny's location in real-time within the app, ensuring visibility throughout the service period. Even if the nanny closes the app, customers can continue to track their location.

We prioritize user privacy and ensure that all location data is securely handled and not shared with third parties unless necessary for app functionality or as outlined in our Privacy Policy. By using our app, you consent to the collection, use, and sharing of your location data as described above.

This version maintains professionalism while clearly explaining how the app uses location data and the privacy commitments. It also outlines the specific functionalities related to both customers and nannies within the app.

TYPES OF INFORMATION COLLECTED.

We prioritize your privacy and are committed to transparency regarding the types of information we collect from our users. Below is a detailed account of the various categories of personal, technical, and sensitive data we gather to enhance your experience on our Platform, especially focusing on creating meaningful connections between nannies and families.

Personal Identification Information: Includes your full name, physical address, email address, phone number, and profile picture (if uploaded). This information helps us personalize your experience, communicate effectively, and fulfill your requests on our Platform
Email Marketing Data: With your consent, we gather information needed for email marketing campaigns to keep you informed about our latest offerings, updates, and promotions.
Financial and Transactional Information: Transactions on our Platform are processed through Stripe. We collect financial details necessary for processing payments, and preventing fraudulent activities, including payment methods and bank information.
Professional Background and Certifications: For nannies using our Platform, we collect professional background information such as certifications, educational history (e.g., colleges attended), and other relevant experiences. This information is essential for families to make informed decisions and for nannies to showcase their qualifications and experience.
Optional Health Information: With your voluntary consent, we may collect health-related information you choose to provide. This sensitive data is handled with care and confidentiality, used solely for the purposes you've consented to.

Our commitment to your information's responsible handling is aimed at providing and improving the services on our Platform, ensuring a secure, efficient, and personalized user experience. By accessing or using our Platform, you consent to the collection and use of your information as outlined in this Privacy Policy. We are dedicated to compliance with applicable privacy laws and regulations. For any concerns or questions about our data practices, please reach out to us via the contact details provided in our "Contact Us" section.

METHODS OF COLLECTION.

Our approach to collecting information from and about our users is straightforward and focused, emphasizing the direct interactions you have with our platform. We understand the importance of privacy and aim to be transparent about how we gather and use your data. Below are the primary methods through which we collect information:

 Account Creation: When you create an account on our Platform, we collect the personal information you provide, such as your name, email address, and any additional details necessary for setting up your profile. This process is fundamental to offering you a personalized and efficient experience on our Platform.
Contact Us Forms: If you reach out to us using the contact forms available on our Platform, we collect the information you submit, including your name, email address, and the nature of your inquiry or feedback. This direct line of communication enables us to address your questions, provide support, and improve our services according to your feedback.

These methods reflect our commitment to collecting information in a manner that respects your privacy and security. We do not engage in the collection of information through purchases on the Platform, automated technologies and interactions, or third-party analytics and providers as previously outlined. Our goal is to ensure that your experience with our Platform is secure, personalized, and aligned with your expectations.

By using our Platform, you consent to the collection of your information through these direct methods as described in this section of our Privacy Policy. We are dedicated to handling your information responsibly and in compliance with applicable privacy laws and regulations. For any questions or concerns about our data collection practices, please feel free to reach out to us via the contact details provided in our "Contact Us" section.

PURPOSE OF COLLECTION.

Understanding why we collect your information is crucial to appreciating how it helps enhance your experience on our Platform. At The Northshore Nanny, we collect information for several specific purposes:

To Provide and Manage Services: The heart of our data collection is to facilitate the services we offer, including connecting nannies with families. This encompasses using personal information to create and manage accounts, match service offerings with user needs, and ensure effective communication between all parties involved.
To Improve Our Platform and Services: We use the information we collect to understand how our users interact with our Platform. This helps us identify areas for improvement, develop new features, and optimize the user experience. We analyze data like browsing patterns, history, and user feedback to make data-driven decisions for enhancements.
For Marketing and Communication: We use your contact information to communicate with you about our services, and promotional offers that might be of interest to you. This includes sending updates, newsletters, and other marketing communications.
To Ensure Security and Prevent Fraud: The technical and financial information we collect helps us to maintain the security of our Platform. This includes preventing fraudulent transactions, addressing security vulnerabilities, and ensuring the integrity of the data we hold.
To Comply with Legal Obligations: We may use your information to comply with legal and regulatory requirements, respond to requests from public and governmental authorities, and protect our rights and property.
To Understand User Preferences and Trends: By analyzing how you and others use our Platform, we can better understand customer preferences and trends. This insight guides us in tailoring our offerings and improving the overall user experience.

The Northshore Nanny is committed to using the information we collect responsibly and ethically, always with the aim of enhancing your experience and the services we offer. By using our Platform, you consent to the collection and use of your information for these purposes, in accordance with this Privacy Policy.

HOW WE USE DATA.

The information collected through our Platform is utilized in a variety of ways, each aimed at delivering an enhanced user experience, ensuring the smooth operation of our services, and maintaining a high standard of security and compliance. The specific uses of your data include:

Service Delivery and Management: We use your data to operate, maintain, and provide the features and functionality of the Platform. This includes using your information to create and manage your account, provide customer support, and ensure seamless user interaction with our services.
Personalization of User Experience: By understanding your preferences and usage patterns, we tailor your experience on our Platform. This includes customizing the content, offerings, and advertisements you see, based on your interactions and preferences.
Communication and Customer Support: We use your contact information to communicate with you about our Platform, including notifying you of any changes to our services, sending service-related notices, and responding to your queries and feedback. This ensures an open line of communication and effective resolution of any issues.
Enhancement and Development of New Features: Your data aids in our ongoing effort to improve existing services and develop new features and functionalities. This includes conducting research, analysis, and performing statistical studies to better understand how our services are used and how we can innovate.
Security and Fraud Prevention: To ensure the integrity and security of our Platform, we use your data to detect, investigate, and prevent fraudulent transactions and other illegal activities. This includes monitoring for suspicious activity and enforcing our terms and conditions.
Legal Compliance and Enforcement: We process your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. This includes using information to protect the rights, property, or safety of Verge and our users.
Aggregate Insights: We may use your information to generate aggregate insights. These insights are derived from a collective analysis of user data and are used for business analysis, operational improvement, and strategic planning.
User Feedback: Information obtained through user feedback is utilized to address user concerns, improve user experience, and guide product and service development.

We handle your data with the utmost care and responsibility, ensuring that its use aligns with this privacy policy, and adheres to applicable data protection laws and regulations. The data is processed with a clear purpose in mind, respecting the trust you place in us when you share your personal information.

NO SALE OF DATA.

Commitment to Data Privacy: We uphold the highest standards of data privacy and are committed to protecting the personal information of our users. In line with this commitment, we firmly assert that we do not engage in the sale of any user's personal data. This stance is a core element of our privacy practices and reflects our dedication to maintaining the trust and confidence of our users.

Definition of Data Sale: For clarity, the term "sale" of data, as used in this Privacy Policy, refers to the exchanging, transferring, or otherwise making available of a user's personal data to third parties for monetary or other valuable consideration. We understand the importance of this distinction and assure our users that their personal data will not be treated as a commodity in any business transactions.

Exceptions and Permitted Disclosures: It is important to note that this Privacy Policy does not preclude us from sharing data in ways that do not constitute a "sale" as defined above. This includes sharing information with service providers who assist us in operating our Platform, conducting our business, or serving our users, so long as these parties agree to keep this information confidential and use it solely for the purposes we have directed. Moreover, we may disclose personal data when legally required to do so, to comply with a subpoena, bankruptcy proceedings, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Transparency and User Control: We prioritize transparency in all our data practices and aim to provide our users with control over their personal data. In line with this, we ensure that users are informed about the types of data we collect, the purposes for which we collect it, and the circumstances under which it might be shared, as detailed in other sections of this Privacy Policy.

Regular Review and Updates: This No Sale of Data policy is subject to regular review and may be updated to reflect changes in our practices or legal obligations. Any updates will be communicated through revisions to our Privacy Policy, and we encourage users to review this policy periodically to stay informed about how we protect their personal information.

LAWFUL BASIS FOR COLLECTION.

Our Platform is committed to ensuring the lawful and transparent collection of data, adhering to the highest standards of privacy and data protection laws. The basis for collecting, processing, and using your personal data are as follows:

Consent: A primary legal basis for the collection of your data is your explicit consent. When you register for our Platform, use our services, or voluntarily provide information, you are giving us your consent to process your personal data for specified purposes. This consent is freely given, specific, informed, and unambiguous, as per data protection regulations. You have the right to withdraw your consent at any time, although this will not affect the lawfulness of processing based on consent before its withdrawal.
Contractual Necessity: We collect and process personal data as necessary to enter into or perform a contract with you. When you agree to our Terms of Service, you enter into a contractual relationship with us. The processing of your data is essential for the performance of this contract, enabling us to provide you with the services you request and manage our contractual obligations.
Legal Obligation: In certain instances, we are legally required to collect and process your data. This includes compliance with tax laws, anti-fraud regulations, and other legal requirements. Processing of your personal data in these cases is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: We may process your data when it is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. These legitimate interests include but are not limited to:.
- Enhancing, modifying, personalizing, or otherwise improving our services and communications for the benefit of our users.
- Identifying and preventing fraud.
- Ensuring the security and integrity of our services.
- Understanding how our users interact with our services.
- Management and operation of our business and services.
Vital Interests: In rare situations, we may process personal data to protect an individual's vital interests, such as in emergency medical situations

We assure you that all personal data is collected and processed in compliance with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and other regional data privacy laws. Our data collection and processing practices are continually reviewed and updated to maintain compliance with these laws.

DATA SECURITY.

The security of your personal data is of paramount importance to us. We are committed to implementing and maintaining rigorous technical and organizational measures to protect the data we collect and process. Our data security protocols are designed to safeguard your information against unauthorized access, alteration, disclosure, and destruction. The following outlines our comprehensive approach to data security:

Encryption and Secure Data Transmission: We employ advanced encryption technologies to ensure the secure transmission of your personal data over the internet. Our Platform uses industry-standard SSL (Secure Socket Layer) encryption to protect data in transit.
Secure Data Storage: Your personal data is stored on secure servers that are protected by advanced firewall technology and continually monitored to prevent unauthorized access. Access to these servers is strictly controlled and limited to authorized personnel only.
Regular Security Assessments and Compliance Audits: We conduct regular security assessments and compliance audits to identify potential vulnerabilities and implement corrective actions. This includes reviewing our data collection, storage, and processing practices, as well as physical security measures.
Data Minimization and Access Control: We adhere to the principles of data minimization, ensuring that only necessary data is collected and processed. Access to your personal data is strictly limited to employees, contractors, and agents who need to know that information to process it on our behalf. These individuals are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Continuous Improvement: We are committed to continuously improving our data security practices. We stay abreast of the latest developments in security technology and adapt our security measures to maintain the highest level of protection for your data.

We recognize the trust you place in us when you provide us with your personal data and are dedicated to maintaining that trust through our robust data security measures. Please be aware that no method of transmission over the internet or method of electronic storage is completely infallible. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We encourage you to exercise caution in the transmission of any personal data and to use secure networks and encryption methods where possible.

DATA RETENTION.

Our data retention policies are crafted with the utmost respect for user privacy and in strict adherence to applicable data protection laws. We are committed to retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in our Privacy Policy, and as required by law. The following principles guide our data retention practices:

Purpose-Limited Retention: We retain personal data in a manner consistent with the purposes for which it was originally collected, as detailed in the 'How We Use Data' section of this Privacy Policy. This includes retaining data for the duration necessary to provide our Platform's services, maintain our business relationships, and comply with legal obligations.
Legal and Regulatory Requirements: In some instances, we may be legally required to retain certain data for a specified period due to regulatory requirements, such as financial records for tax purposes. In such cases, the data will be retained in accordance with the applicable legal or regulatory retention period.
User Account Information: Personal data associated with your account will be retained for as long as your account remains active. In the event of account deactivation or deletion, we will retain your data for a limited period as necessary to protect our legal interests, comply with regulatory requirements, resolve disputes, enforce our agreements, and carry out any other necessary business functions.
Data Minimization and Review: We regularly review our data retention practices to ensure that we do not retain personal data beyond the necessary period. Our aim is to minimize data retention and securely delete or anonymize personal data that is no longer required for the stated purposes.
Secure Deletion: Upon reaching the end of the retention period, personal data is securely deleted or anonymized, so it can no longer be associated with an individual. We employ industry-standard techniques to safely dispose of personal data to prevent unauthorized access or use.
Special Circumstances: In certain circumstances, we may retain data for longer periods, particularly if required by law, in the context of an ongoing legal proceeding, or as necessary to support business operations, such as fraud prevention, IT backup systems, and safeguarding the stability and security of our operations.
Retention for Research and Analysis: We may retain anonymized or aggregated data for research and analytical purposes. This data is stripped of personal identifiers and is used to gain insights that can drive improvements in our services.

We regularly review our data retention practices and implement appropriate measures to ensure that your personal information is not kept longer than necessary. If you have any questions regarding our data retention practices or wish to request the deletion of your personal information, please contact us using the information provided in the "Contact Us" section below.

HOW WE SHARE DATA.

In the course of providing our services and operating our Platform, there are circumstances under which we may share the personal data we collect with certain third parties. Our approach to data sharing is governed by a commitment to user privacy and compliance with applicable data protection laws. The following outlines the scenarios in which data sharing may occur:

Service Providers and Partners: We may engage with various third-party service providers and partners who perform functions on our behalf. These include hosting, data analysis, payment processing, IT services, customer service, email delivery services, and other similar services. Access to your personal data by these service providers is limited to the information reasonably necessary for them to perform their functions and they are contractually bound to maintain the confidentiality and security of the data.
Legal Compliance and Protection of Rights: We may disclose your personal data if required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal data may be transferred to our successor or affiliate or other relevant third party as part of the transaction.
Marketing and Advertising Partners: We may share non-personally identifiable information with third parties for marketing, advertising, or other uses. This may include aggregated data or data from which personally identifiable information has been removed.
Consent-Based Sharing: In specific instances, we may share your personal data with third parties based on your explicit consent. You will be notified about such potential sharing and your consent will be sought prior to any data being shared.

We implement strict contractual and technical measures to ensure that your data is handled securely and in accordance with this Privacy Policy when shared with third parties. We regularly review our data sharing practices to ensure they align with legal obligations and best practices.

DATA BREACH NOTIFICATION.

In the unlikely event of a data breach, we are fully committed to acting swiftly and responsibly to mitigate any potential harm. Our Data Breach Notification protocol is designed to address such situations with the utmost urgency and transparency, in full compliance with applicable data protection laws. The key components of our Data Breach Notification process are as follows:

Immediate Response and Investigation: Upon discovering a data breach, we will promptly initiate an investigation to determine the scope and impact of the incident. This involves identifying the nature of the breach, the type of data affected, the number of individuals impacted, and the potential risks associated with the breach.
Containment and Remediation: Our immediate priority is to contain the breach and prevent any further unauthorized access or dissemination of personal data. We will take all necessary steps to secure our systems, including but not limited to, temporary shutdowns, isolating affected systems, and enhancing security measures.
Notification to Authorities: In accordance with legal requirements, we will report the breach to the relevant data protection authorities without undue delay, typically within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to the rights and freedoms of individuals.
Notification to Affected Individuals: If the breach poses a high risk to the rights and freedoms of individuals, we will notify the affected users directly. This notification will be clear, concise, and will provide details of the nature of the breach, the likely consequences, the measures taken to address it, and advice on steps they can take to protect themselves. Notifications will be made without undue delay, in accordance with the timeframe stipulated by applicable laws.
Detailed Documentation: Every data breach incident will be thoroughly documented, detailing the facts relating to the breach, its effects, and the remedial actions taken. This documentation will be made available to the relevant regulatory authorities as required.
Continuous Improvement and Review: Following a breach, we will conduct a thorough review of our data protection policies and practices and implement improvements to prevent future occurrences. This includes updating our security infrastructure, enhancing employee training, and revising our incident response strategies.
Communication and Transparency: Throughout the process, we are committed to maintaining clear and open communication with all affected parties and stakeholders. We will provide updates as more information becomes available and offer guidance on protective measures and support.

We understand the importance of your personal data and are committed to upholding the highest standards of data protection and breach response. Our Data Breach Notification protocol is a testament to our dedication to data security and our responsibility towards our users.

CHILDREN’S PRIVACY.

At The Northshore Nanny, we understand the paramount importance of safeguarding the privacy and security of children's information, particularly when it pertains to their health. Our platform, which serves as a conduit between families and nannies, occasionally involves the collection of information about children, including health details, as provided by parents or legal guardians. This provision outlines our approach to the collection, use, retention, and protection of such sensitive information.

Collection and Use of Children's Information: We collect information about children, including health-related data, strictly as provided by parents or legal guardians and only for the purposes of facilitating specific services requested on our Platform. This may include, but is not limited to, information necessary for a nanny to provide tailored care to a child. We do not use or disclose this information beyond the scope necessary to fulfill the services explicitly requested by the user.

Consent: Before collecting any information about children, we obtain verifiable consent from parents or legal guardians. This consent encompasses an acknowledgment of our privacy practices related to children’s information and an agreement to the collection, use, and disclosure of this information as outlined in our policy.

Retention: We retain children's information, including health-related data, only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed for these purposes or upon a parent's or guardian's request, we take steps to securely delete or anonymize the data, ensuring it cannot be reconstructed or read.

Security: Protecting the confidentiality and integrity of children's information is a core principle of our data security strategy. We implement rigorous technical, administrative, and physical safeguards designed to protect against unauthorized access, use, alteration, and disclosure of children's information

Parental Rights: Parents or legal guardians have the right to review the information collected about their children, request corrections or deletions, and refuse further collection or use of the child's information. We provide easy-to-access channels for parents to exercise these rights and ensure timely compliance with such requests.

Compliance and Commitment: We are committed to complying with all applicable laws and regulations regarding the protection of children's privacy, including, but not limited to, the Children's Online Privacy Protection Act (COPPA) in the United States and equivalent regulations in other jurisdictions. We regularly review and update our practices to ensure the highest level of protection for children's information.

By using our Platform, parents and legal guardians acknowledge and agree to the practices described in this Retention of Children's Privacy provision. We encourage users to contact us with any questions or concerns regarding our handling of children's information through the "Contact Us" section of our Platform

USER RIGHTS.

In alignment with our commitment to data privacy and in compliance with applicable data protection laws, we acknowledge and support the following rights of our users regarding their personal data. These rights are integral to our privacy practices and provide users with control and transparency over their personal information.

Right to Access: You have the right to request access to the personal data we hold about you. This includes the right to be informed of the nature, processing, and disclosure of your personal data.
Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure (‘Right to be Forgotten’): You may request the deletion or removal of your personal data when there is no compelling reason for its continued processing.
Right to Restrict Processing: Under certain conditions, you have the right to ‘block’ or suppress further use of your personal data.
Right to Data Portability: Where applicable, you have the right to receive, in a structured, commonly used, and machine-readable format, the personal data you have provided to us, and the right to transmit that data to another controller.
Right to Object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data, including profiling, especially in the case where data processing is based on the grounds of legitimate interests.
Right to Withdraw Consent: If the processing of your personal data is based on consent, you have the right to withdraw that consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. Exercising these rights will not result in any negative consequences or a lower quality of service.
Automated Decision-Making and Profiling Rights: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable data protection laws.
Process for Exercising Rights: To exercise any of these rights, please contact us using the contact information provided. We will respond to your request in accordance with applicable law and within any legally required time frame.
Verification of Requests: To protect your privacy and security, we may take steps to verify your identity before complying with the request.

We are dedicated to upholding these rights and ensuring that you have full control over your personal data. Our practices are continually reviewed and updated to comply with evolving data protection laws and regulations.

THIRD-PARTY LINKS.

Our Platform may contain links to third-party websites or services that are not operated or controlled by us. These third-party links are provided for your convenience and reference only. Please note that we have no control over the content, policies, or practices of these third-party websites or services.

By clicking on these third-party links, you acknowledge and agree that we are not responsible for the privacy practices or the content of such websites or services. This Privacy Policy applies solely to the information collected by our Platform. We encourage you to read the privacy policies of any third-party websites you visit to understand their data collection, use, and disclosure practices.

While we strive to include only reputable and trusted third-party links on our Platform, we cannot guarantee the accuracy, completeness, or quality of the information, products, or services provided on these external sites. The inclusion of any third-party link on our Platform does not imply our endorsement, sponsorship, or recommendation of the linked website or its content.

Please be aware that when you leave our Platform and access a third-party website, your interactions and any information you provide are subject to the terms and policies of that website. We encourage you to exercise caution and review the privacy policies of any website you visit.

THIRD-PARTY SERVICES.

To improve your experience and facilitate our services, we utilize trusted third-party providers. These providers may collect, process, and store your information in accordance with their individual privacy policies and relevant data protection laws. Please note that our Privacy Policy does not cover these third-party services, and we recommend reviewing their privacy practices for comprehensive understanding.

Our primary third-party service providers include:

Stripe: We use Stripe, a third-party service provider, for payment processing. This ensures a seamless and secure financial transaction experience for our clients.
Facebook: We utilize Facebook to provide social media features and analyze traffic. This integration facilitates enhanced connectivity and interaction with our Platform, which may involve the collection and sharing of your personal information

Each of these third-party service providers has access to your information only to the extent necessary to perform their services. They are obligated to protect your information in alignment with this Privacy Policy. While we carefully select and partner with reputable third-party service providers, please note that we have no control over their privacy practices or the information they collect. We encourage you to review the privacy policies of these third-party services to understand their data collection, use, and disclosure practices.

By accessing or using our Platform, you acknowledge and agree that we are not responsible for the actions or privacy practices of these third-party service providers. However, we strive to work with trusted partners who maintain high standards of data protection and security.

MODIFICATION.

We reserve the right to modify or update this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised Privacy Policy on our Platform. We encourage you to review this Privacy Policy periodically to stay informed about how we collect,use, and protect your information.

If we make material changes to this Privacy Policy, we will provide notice through a prominent notice on our Platform or by sending you an email notification. By continuing to use our Platform after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.

It is your responsibility to review this Privacy Policy periodically and ensure that you are aware of any modifications. If you disagree with any changes, you should discontinue your use of our Platform and contact us if you would like to request the deletion of your personal information.

Please note that any provision of this Privacy Policy that imposes an obligation on you or grants us a right will survive the termination or expiration of this Privacy Policy or your use of our Platform.

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you need to contact us for any reason related to your personal information, please use the following contact information:

Email: thensnanny@gmail.com

We will make reasonable efforts to respond to your inquiries and address any concerns promptly. Please provide us with sufficient information to allow us to identify and respond to your request effectively.

If you wish to exercise your rights regarding your personal information, such as accessing, correcting, or deleting your information, please include the necessary details in your request, and we will handle it in accordance with applicable data protection laws and regulations.

Please note that while we strive to protect your personal information, communications via email or other electronic means may not be secure. Therefore, we recommend that you do not include sensitive or confidential information in your communications with us.